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Pissed Consumer Interviews ?

I want to share my grievance on my daughter's ( 7 months) ear piercing experience we had recently. One of her ear is unevenly pierced from the other, which when we communicated to the store manager named 'Chanel' at Solomon pond Mall, Marlborough,MA, store no: 6380 replied unprofessionally saying "It is often in case for children." (Note: My kid was sitting calm during the entire piercing procedure and the staff lady who did the other ear did a perfect job). i strong recommend to avoid visiting this store for ear piercing unless you want to be taken for granted on the expense of your child.
First ear piercing day all seemed fine. We followed all their recommendations, walked out with our 14 kt white gold earing with with diamond like look. AHHHHH. First time around they closed up completely within seconds when trying to change earrings. It was terrible...
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2.6
I liked
  • We buy presents there all the time
  • Professional manager
  • We love their bling
I didn't like
  • Staff
  • Still without earing
  • Very rude and unprofessional staff
#1392746
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Got my second set of ear lobe peircings a few months ago. Told the lady when she marked them that they were crooked and unevenly spaced. She denied it and said it would be ok. Continued with the peircing even though I was uneasy. Not even 24 hours later, they were...
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CompleteBrazilianTerrier
CompleteBrazilianTerrier

Same here. T

1.0
#1386827
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Okay, we didn't read the small print, but the small print does not say it's going to cost $78 with the start up kit. That is ridiculous and fraudulent and I don't appreciate it. And they said their price is going up...Why? They need to make their free piercing sign a...
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2.2
I liked
  • I feel cheated and robbed
I didn't like
  • Unprofessional workers
#1369186
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Claires - No Samsung cases

At Claires Imperial Valley mall, there is now no samsung cases.
3.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1363868
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Claires - No Samsung Cases

At claires stores, there is always a HUGE wall with cases for iphone. Before, there was a very small array for samsung cases, but now the only FIVE cases there was for samsung were taken down. NOT all people have iphones. Step it up please.
3.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1363862
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Claires - Horrible

Never buy any sort of earrings or belly or tongue bars as they will make your ear etc go green, they are nasty, my ear is infected because of it. They are a rip off! Spend a lot of money to make your ear go green and sore.
3.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1360099
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I ordered 3 items from online to the store. Only 1 item was shipped to the store. I called CS and was told to fill out a form. Well I got the rep to fill it out. That was 2 days ago. I have yet to see anything via email regarding that form. Lets not forget to mention,...
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Anonymous
Jennifer

I am going through this right now. Ordered 85 dollars worth of ship to store items. It has been almost 2 weeks and they have not arrived, received no email, cannot track it an...

1.2
#1356044
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Claires - Scared

I really want my ears pierced for my 12 birthday but I ams to sacred to get them done
#1354741
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Claires - Bad, Overpriced, Do not go there for cartilage piercing
Claires - Bad, Overpriced, Do not go there for cartilage piercing
I went into my local claires to get my cartilage pierced because I had gotten my 2 lobe piercing from them with no problem years prior. I told the lady I wanted only one ear peirced and when she did it the back fell into my lap and she had to manually put it in my ear....
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3.8
#1349807
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Went into Claire’s at the Willowbrook mall over the weekend. My daughter and I spent about 30 minutes searching for products for one I’d their birthday parties. They were so excited on the new earrings, bracelets and other stuff that they picked up. I asked the cashier...
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Anonymous
Sham

I had similar experience. The member of staff had a supervisor badge on too. She was trying to close the store 15 mins before and lied that tills were closed. I had gone in wi...

2.5
#1345849
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