Claires

I visited this location with my wife to get my daughter's ear pierced. The next day, the diamond fell out and was hurting my daughter.

We called and went to the store on 12/12/2024 at 10:00 AM PST to resolve the issue, but unfortunately as soon as we walked in, we encountered one of the most rude and unprofessional employees. her name was RIMA but was extremely aggressive, impolite, and even insulted us. She claimed she wasnt responsible for changing the earring, and her behavior was completely unacceptable. She used bad language in front of my 6-year-old daughter, which was shocking and upsetting.

I am appalled by the treatment we received. I strongly advise against purchasing from this store as the product quality is poor, and the customer service is appalling. I feel terrible for my daughter, who had to witness such inappropriate behavior. This is not how customers should be treated, especially in front of children.

I do not understand how the owner hire such a person. is this because the lack of labor in the market to hire anyone from any where?

zero courtesy and professional manner, very embarrassing for such a store in OC, this is not just a normal issue, this had to be addressed by the management, if this store really has a manager. I would not want such a person to work for my business, so people can write such a review.

I received an advertisement FROM YOU5 for 5 jewellerygrabbed my 9 year old granddaughter and drove to MicMac Mall.used to buy about $30 Worth of things years

Agowhen Ypu had 10 for 10.stepped into store, was greeted by nice clerk and said I am looking for the 5 for 5said IT was 5 for $6..

Now.that is not what you sent me but I said I would look anyway.i wasted my gas

And my time and at 83 years of age I do resent that.

Someone dropped the ball, next to nothing went on the rack!

I think in this day and age with money tight you shoukd be trying harder to keep

Joe Public coming onto your store instead of others!

Gloria Smith

251Mount Edward Road,

Dartmouth Nova Scotia 902 434 ****

Used to do a lot of shopping there, You used to have a ten for ten promotionwhen I was sent an ad for five I immediately packed up my Granddaughter and went down to the mall. As I walked in the door a clerk asked what she could help me with today said the five for fiveno says the clerk it is five for sixI was immediately cautious.so I

Asked her to show me the rack, she pointed to the back, small rack and actually there was nothing on that rack I would have taken if You had given it to me free.

I left the store

And said to myself I would never go back. Something is wrong with this, if she had any sales skills would have offered to checkeither she did not want to be bothered to wait on me or there was some sort of funny business going on,

You lost a good customer!

My newly bought poc Claires free style comfort is iffy to turn

On and when on and in use an alarm keeps comming on saying I am taking to many breaths and another one comes on saying I am taking no breaths, it gets warm and shuts itself off. I sent an email to Claire about this and received no response.

I would expect some help for an expensive device such as your product.

I suffer from pulmonary fibrosis and require a poc to get around.

Unfortunately I cannot rely on the unit I bought from you not to leave me stranded. Check your files for proof of purchase from Barry lymer #8-820 Kiwanis way Gibsons bc

Paid by mc

I went to return headphones with a receipt. The girl there was hateful sarcastic.

Shorted me on my money. When I went back to talk the manager, I was told I had to leave because she wouldnt have me harassing her employe. I wonder if she pocketed the money. The manager would not even listen to me so I could show her the receipts .

Fortunately the whole thing is on video. The way I was treated was just ridiculous. I intend to put this hateful interaction all over social media. Never in my 65 years have I witnessed such insolent behavior.

Is this the type of people you employe? I will never take my grandkids there to shop again. I am going to make sure anyone I know, talk too knows about the customer service. That included the internet.

I have never been this upset!!!

The thing is you will just chalk it up to just another customer complaint. I can assure you I will make sure people know!!!