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Placed my first order with Claire's a week ago Dec 29 Wednesday to be exact. Since all items were in stock and on sale I thought it was a great deal to order online and submitted the order. After my order confirmation I never heard back from them. It's now Thursday Jan...
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2.1
I liked
  • Discounts
I didn't like
  • Online store
#1161976
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for a little squeeze toy that was poorly made I paid 8.99 for that thing that popped in 4 days. Also there fake nails glue is terrible because when you put it on it goes everywhere and if you get it on your fingers which it is very hard not to it sticks and burns. Do...
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Product
#1160035
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I went to the mall and was wandering around and I walked into Claire's. I had gotten my first piercing there around 5 years ago, and I decided that maybe while I was there that I should get my second piercing. So everything goes fine until after she pierces my ear. I...
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Anonymous
Just someone

I'm so sorry to hear you're in pain days after the fact. I can imagine how upsetting and frustrating it is to live like that, and that's no way to live at all. I had a similar...

Anonymous
Callie

your right I was in pain when I got mine done to but only for 1 day

#1158957
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Claires - Horrible service

Claires
#1138753
1.0
Details
Claire's customer service is absolutely rubbish. They have the worst service ever I would never recommend anyone to order anything from them, they took money for the order I placed and didn't give the items I ordered and worst of all is they do not answer the phone. Learnt my lesson never ordering from there ever again. Hey Claire's look you just lost a customer.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Claires - Poor service

Claires
#1134560
Jessica Kellogg is very rude and unprofessional. Should not be managing this store.
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Claires - Rude employees

Claires
#1110833
1.4
Details
I went to claires today. It was worst customer service experience of my life. She ask me for my id card and when i ask her why she started yelling at me and told me to leave the store i tried to talk with her nicely but she keep screaming at me. I left store with tears in my eyes when she saw me crying she started laughing.
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Claires - Ear piercing

Claires
#1107179
3.3
Details
well for a couple days i have been trying to find a place to get double piercings and finally found one “claire’s”. so we got there a few signatures and other agreements. after we found the right earring she piercied my ears it was a pretty smooth process. didn’t hurt as bad as when i got my first piercings a couple years ago
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Customer service
Discounts and Special Offers
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Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I went to the mall and was wandering around and I walked into Claire's. I had gotten my first piercing there around 5 years ago, and I decided that maybe while I was there that I should get my second piercing. So everything goes fine until after she pierces my ear. I...
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#1158956
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Yesterday (21 Dec 2017) my children and I were Christmas shopping at our local mall in Clarksville, TN. My children went to shop at Claire’s while I went to a different store. I received a call from my 14 year old daughter stating that I needed to come to Claire’s...
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1.3
#1153717
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Okay I got a necklace and when I tried to put it on it tangled up then I broke that is the most sucks quality ever and you know I will never go their again!!!!!!
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Anonymous
Just someone

Ugh, that's the worst! During the years where I thought Claire's was the best I could do for this stuff, I remember this happening with at least one necklace I got there, and ...

#1153298
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I saved up money for my second ear piercing. I went to Claires since that was the closest place to get piercings that we knew. Few hours later, I’m at home running around, screaming and crying because the person who did my ears put them in *** crooked. So I had to...
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Anonymous
Just someone

I'm sorry to hear that their work turned out so bad for you. Claire's and similar companies who use guns (or "instruments" to use Claire's weasel words) and pointy studs as st...

#1144629
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I want to share my grievance on my daughter's ( 7 months) ear piercing experience we had recently. One of her ear is unevenly pierced from the other, which when we communicated to the store manager named 'Chanel' at Solomon pond Mall, Marlborough,MA, store no: 6380...
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I liked
  • Staff member expertise in ear piercing
  • Staff member openness to hear our grievance
I didn't like
  • Store manager unprofessional response
  • Store manager ear piercing work on my daughter
#1134048
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Claires - Ear piercing
Yesterday at the Rogue valley mall in Medford Oregon (10/22/17) I decided to get my ears pierced, I all ready got my firsts done they and they where so nice and didn't have a problem there but this time it was so bad. They lady was rude to my mom and I then I sat in...
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Anonymous
Just someone

I'm sorry for the treatment you got at their hands, and also for the terrible work they did while they were at it. The picture you shared with us makes it clear that whoever d...

h.kitchener
h.kitchener

I believe you've had more than enough ear piercings. May I suggest your next one is a nostril piercing so you can implant a bone in your nose. You would look lovely and be the...

1.8
I didn't like
  • Piercing
  • Rude employees
  • Services
#1119159
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Contact Claires

Mailing Address:
Claire's Stores, Inc.
3 S.W. 129th Avenue
Pembroke Pines, FL 33027
Phone:
(800) 252-4737
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Icings Galleria Mall St. Louis ... May 2017 This was my daughter's third piercing so she was experienced on how to care for her ear after a piercing. The piercing in her ear got infected within 2 days - the pain was horrific and she went to the Urgent Care Center. She...
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Anonymous
Just someone

Oh, no! First and foremost, I am truly sorry for everything this heinous company has caused you, and sorry to hear of your daughter's doctor visits as a result. As you can pro...

#1118439
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