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January 30TH bought the three week packaged deal,49 dollars. Yesterday we changed her earrings, took them out over night , Today her left ear is closed off.

We spent fifty dollars in the Charlottesville yesterday. She is six years old! She won't let me work on that ear. I was told the three week cleaning process would allow us to change in three weeks.

I tried calling Claire's, surprise their help line is only available when I'm at work. I'm really mad!

Product or Service Mentioned: Claires Piercing.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Feb 21, 2016.
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Anonymous
#1611159

You're not supposed to leave them out for an extended period of time for the first 5-6 months.

Anonymous
#1524095

Did you leave them out overnight? For the first 6 months you need earrings in at all times :/

Anonymous
#1472542

I work at Claire’s and we tell you that if you change the earring after 3 weeks to put a new earring back in straight away and not to leave them out, you should have a earring in the lobes for 6 months continuously, leaving the earring out over night after only a month was the mistake made here

Anonymous
to Clairesworker13 #1544623

Hi I got my ears pierced yesterday and I bought the rapid bottle. I was wondering if after 3 weeks I could put in plastic earrings as I’m not allowed normal earrings thanks byee!

Anonymous
#1452425

It’s because you need to replace the earring after three weeks not stop wearing

Anonymous
#1430871

The issue is this. After 3 weeks you can change the actual earring. The ear supposedly stops closing up a year and a half after piercing them.

Anonymous
#1419016

you didn’t do “EVERYTHING RIGHT” though........

Anonymous
#1399257

You are not suppose to take earrings out unless you immediately put new ones in. I think you made a mistake in leaving ears out overnight.

That's why it closed up on you. For the first 6 months always wear earrings.

Anonymous
#1376727

To the pissed off customer... I understand why you would be upset but I did read the after care instructions.

You mentioned you left them out overnight.

It clearly states that you can change them but only take them out long enough to put a different pair in. It says nothing about keeping them out overnight.

Anonymous
Chicago, Illinois, United States #1198869

You did it wrong.

Your pink sheet given to you after the piercing had the instructions clearly on the back, to have a post earring in for six months continously.

You may change the earring after three weeks, but you cannot leave it out. It's very clear.

Read the paperwork.

Anonymous
#1120352

An earring must be in the ear for 6 weeks. Then when it is changed it must be changed immediately. It cannot be left without and earring overight for at least a year.

Anonymous
to Anonymous North Ridgeville, Ohio, United States #1136666

Actually there is a new solution that is for 3 weeks healing time. You can change the earring in half the healing time but the earrings can not be left out for more than 4 hours at a time. I have worked at Claire's and I still get my ear care solution from there.

Anonymous
to ***ny #1188660

You can change the earring after 3 weeks with the rapid care solution- but an earring must be in the ears at all time for 6 months to a year. Healing time means how longs it takes until you can remove the piercing earrings to which ever ones you like

Anonymous
#1118186

You obviously didn't read the car instructions. It makes a clear point of leaving the earrings in for a minimum of 6 weeks.

Anonymous
#1116643

Hello! I'm sorry to hear that happened.

The process is actually 6 weeks. I used to work for the company.

Even after 6 weeks you have be super precautions because the ears are very sensitive and are able to close after not having them in for even a few hours. For the first 6 months you should always have earrings in.

Anonymous
to Anonymous #1136668

There are now two solutions. A 6 week healing time and a 3 week healing time.

They got the 3 week package. They just need to make sure that during the first year not to leave anything out of the ear for more than 4 hours at a time.

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