filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

I want to share my grievance on my daughter's ( 7 months) ear piercing experience we had recently. One of her ear is unevenly pierced from the other, which when we communicated to the store manager named 'Chanel' at Solomon pond Mall, Marlborough,MA, store no: 6380 replied unprofessionally saying "It is often in case for children." (Note: My kid was sitting calm during the entire piercing procedure and the staff lady who did the other ear did a perfect job). i strong recommend to avoid visiting this store for ear piercing unless you want to be taken for granted on the expense of your child.
I had my second piercing done before from another place and the holes closed up, so a couple months later (about 5) I decided to get mine done at Claire’s. The staff were nice but the store was packed because there were 2 ladies working and one was piercing my ears....
Read more
1.5
#1218623
Reply to reviews
Show

Claires - Horrible products

I purchased the buy 3 get 3 free necklaces for my daughter and for some gifts. I got a total of 12 necklaces, out of those, 6 are already broken. They are not even 3 weeks old. I will never purchase from Claire’s again.
2.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1217159
Reply to reviews
Show

Claires - Ear piercing

I took my daughter saterday to get her ear pierced. The cheapest was $60. They know thats not right and should be ashamed of them selfs. When you can get it any place else for $25 and under. I will be telling people to never go there for anything again. I defintley will never go back.
1.0
Details
Price Affordability
Value for money
#1214890
Reply to reviews
My daughter had the sterling silver earrings in for a few days. After a few days the earring backs became lodged into her holes. They were infected and stretched out her pierced holes. She was in so much pain. I now have to probably let her holes close up inorder to be...
Read more
Anonymous
Anonymous

They weren’t infected, they became embedded - that is from negligence on YOUR part. When the backings are too tight against the ear, an embedding can happen to release the bui...

#1212663
Reply to reviews
NOT SURPRISED!! NO WONDER Claire's Stores PLANNING BANKRUPTCY!! I'VE EXPERIENCED *** RACIST'S MANAGEMENT AT CLAIRS THESE LAST FEW DAYS!! I HAD A PROBLEM WITH THEM, THEY SAID THAT'S WHY JACKSONVILLE, NC STORE IN PARTICULAR ONLY HAVE THE ONE BLACK EMPLOYEE WORKING FOR...
Read more
1.0
#1212413
Reply to reviews
Show

Claires - I am very aggravated

I’m really mad right now because I just discovered That Claire’s is filing bankruptcy against Toys r us...
#1208954
Reply to reviews
Show

Claires - Service

I wanted one thing and the cashier kept saying you can get two more things and get one of them free over and over again it was horrible
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1207478
Reply to reviews
When I went to Claire's today I asked an employee if a hair donut would be good for my hair. She said it doesn't match my hair color but my hair was long enough to cover it. When I came to to my house to try it on it did NOT work at all. I paid six dollars for that...
Read more
2.7
I didn't like
  • Horrible customer service
  • Rude employees
  • Quality
#1193166
Reply to reviews
Show

Claires - Disappointing experience

Claires - Disappointing experience
I bought a chain yesterday with a lot of excitement. I wore it today - it was a dream catcher chain. One of the feathers came off the minute i wore it. I love Claire’s and have shopped from it from the UK as well! Didn’t expect indian stores to disappoint (first purchase in india) I hope you can fix it.
2.6
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Product
#1192769
Reply to reviews
Show

Claires - Squint piercing!!

Claires - Squint piercing!!
I got my second piercings done at Claire’s a few years ago and i still remeber the terrible pain I had to go through as the gun got stuck in my ear!!! Anyway, i went to another place to get my third piercings done. The woman at the place told me that my second piercing was done very unprofessionally and inaccurately. The piercing I squint!!
1.6
Details
Customer service
Ease of Use
Product or Service Quality
Staff
Value for money
#1192564
Reply to reviews